We analyzed that it takes a human an average of 4 minutes to respond to a review (whether positive or negative). Our customers save an average of 12 hours per month with SoLike.
This tool translates reviews into 24 languages (Bulgarian, Czech, Danish, German, Greek, English, Spanish, Estonian, Finnish, French, Hungarian, Italian, Japanese, Lithuanian, Latvian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Swedish, Chinese) and provides you with answers in French, English, German, Spanish and Italian.
It is an algorithm we have trained with tens of thousands of reviews and responses to provide you with relevant and personalized responses in the customer's language.
It works on Google Chrome because the extension is available on the Chrome Web Store. (Do not use Internet Explorer or Firefox).
Each response generated uses a credit to your account. If you change the response for a notification, there will be no additional credit deducted.
No, changing review does not consume extra credit.
After logging in, click on "Customer account and billing". You can modify the information of each dedicated space: Company name / City / Signature of the notices in 5 languages. Then click on "Save my information".
Once you have filled in the review, click on "Analyze the review". The identified feelings will appear on the right. You can change the sentiment by clicking on the corresponding smiley (Positive or negative). If the smiley faces are grey, there will be no answer proposed. Then click on "Generate 3 answers".
After clicking on "Generate 3 Answers", scroll down to see the suggested answers. You can edit the answers and then copy/paste them or use the Chrome extension.
SoLike didn't recognize a sentiment? Scroll down to see the "Add Sentiment" option. Click on it and you'll see new qualifiers. Choose the one you want to add. Scroll down to see the "Generate 3 Responses" option. Click on it and you will see new suggested responses for your reviews.
After logging in, click on "Dashboard and History". You will see an interface with the history of use over the last few months. The responses to the reviews of the last 30 days are shown in detail.
If you have chosen a Free, Medium or Large offer, you will have the choice to copy/paste your reviews on SoLike.review or use the Chrome extension to have the answers posted directly on the review sites. But with the serenity option, we can take care of everything. You don't have to do anything else.
On the login page, click on the Forgot Password link. An email will be automatically generated.
After logging in, click on "Customer account and billing". Click on "Change my plan".
We offer payment by credit card or by direct debit SEPA. The payment is made directly on the solike.review website with our banking partner Stripe. An invoice is automatically issued for the period subscribed. This invoice is sent by email and is available on the site.
After logging in, click on "Customer Account and Billing". Click on "Update Payment Information". An interface appears with a dedicated space for the payment method. Fill in the one you wish to use.
We use the company Stripe to guarantee secure payments by credit card or direct debit.
Stripe is a world-renowned company specializing in internet banking payments. It manages the flows of companies like booking.com, Deliveroo and ManoMano
We are available via chat in the blue bubble at the bottom right once you are logged in. You can also send us an email at email@example.com. We will answer you as soon as possible.
You can stop your subscription by switching to the Free plan. If you have a monthly subscription, the subscription will be terminated at the end of the current month. If you have an annual subscription, the subscription will end at the end of the current year.
You can delete your account at any time. To do so, you just need to make a request directly to customer service. Once the account is deleted, all personal data will also be deleted.
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