SoLike

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How to update the "variables" included in the answers ?

After logging on SoLike.review, click on "Customer account and billing". You can modify : Company name / City / review Signature.

How much time will I save ?

Our customers save an average of 12 hours per month with SoLike.

Who is Stripe, the company that handles payments for Review?

Stripe is a world-renowned company specializing in internet banking payments. It manages the flows of companies like booking.com, Deliveroo and ManoMano

Which payment methods are available ?

We offer payment by credit card or by SEPA direct debit in Europe. The payment is made directly on solike.review with stripe, our trusted bank partner. An invoice is automatically issued for the subscribed period. This invoice is sent by email and is available on SoLike.

What kind of algorithms and AI models does SoLike utilize?

SoLike's algorithms combine elements of machine learning, natural language processing, and other advanced AI techniques to ensure accurate answers and improve user experience. Unlike ChatGPT 3.5, Chat GPT 4, Gemini and Claude our algorithm is dedicated to high quality online review management.

What is an AI Answer Generator?

It's a tool that harnesses artificial intelligence to automatically generate relevant and personalized responses to customer reviews across various platforms.

What ensures the "high-quality" aspect of the generated content?

The combination of our powerful AI, extensive training datasets, and continuous machine learning adaptation guarantees high-quality content every time.

What are the benefits to use SoLike ?

There is 3 main benefits of using SoLike compared to other solutions : 1/ You will save lot's of time (12 hours on average), 2/ You will improve your review response quality in the customer's language, 3/ Your mind will be peaceful.

What SEO benefits does SoLike offer?

Responding to reviews promptly and professionally can enhance your online reputation, which indirectly aids SEO. Additionally, high-quality content generated by SoLike can boost user engagement, further benefiting SEO.

On which navigator does SoLike work ?

SoLike Chrome extension works on Google Chrome as the extension is only available on the Chrome Web Store. If you use our agregator model, you can log

In what scenarios or use cases is SoLike most effective?

SoLike shines in sectors like hospitality, restaurant, eCommerce, app stores, retail and real estate, where timely and appropriate review responses are crucial.

How to recover my password ?

On the login page, click on the Forgot Password link. An email will be automatically generated.

How to post the answers ?

If you use our Chrome extension, the selected response will automatically be posted on Google, TrustPilot, Skeepers, Booking, TripAdvisor, TrustYou and Qualitelis. For any other site, you will need to select the review text. A green icon will appear. You can click on it and copy/paste the review response.

How to contact you ?

We are available via chat and hello@solike.review

How to check my remaining credits ?

After logging on SoLike.review, at the bottom of the left menu, you will get your monthly credits used.

How to change your plan ?

After logging on SoLike, click on "Customer account and billing". Click on "Change my plan".

How to change your payment method ?

After logging on SoLike, click on "Customer Account and Billing". Click on "Update payment information".

How many languages do you cover ?

SoLike AI support 30 languages (Arabic, Bulgarian, Chinese (simplified), Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian)

How does the AI-powered tool handle different types of reviews?

It analyzes the sentiment, context, and specifics of each review, ensuring that the generated answer is apt regardless of the question type.

How is artificial intelligence applied to review responses ?

It is an algorithm we have grown with tens of thousands of reviews and responses. It makes our AI model providing you with relevant and personalized responses in the customer's language.

How does the billing and charge work?

We have partnered with Stripe to guarantee secure payments by credit card or direct debit.

How does machine learning enhance the review response process?

Machine learning enables our platform to learn from every review and response, continuously improving the relevance and accuracy of generated replies.

How does SoLike's AI assistant help improve user experience?

By ensuring rapid, accurate, and human-like responses, users can streamline their review management process, enhancing overall user experience.

How does artificial intelligence contribute to the answer generator tool?

Our AI, backed by powerful algorithms and machine learning, analyzes the review sentiments and context of reviews to produce responses that resonate with the reviewer's feedback.

How does SoLike differ from regular chatbots?

Unlike traditional chatbots like GPT, SoLike is specifically engineered to analyze customer reviews and generate high-quality responses that feel human-crafted. Our AI-powered tool prioritizes understanding the sentiment behind each review to provide an appropriate reply.

How do you ensure the relevance of generated content?

SoLike leverages advanced AI models, machine learning, and natural language processing to understand the context of reviews and craft relevant answers accordingly.

How does SoLike differ from regular chatbots?

How do you add a feeling that the tool has not identified?

SoLike didn't recognize a sentiment? Scroll down to see the "Add Sentiment" option. Click on it and you'll see new qualifiers. Choose the one you want to add. Scroll down to see the "Generate 3 Responses" option. Click on it and you will see new suggested responses for your reviews.

How do I pause or stop my subscription ?

You can stop your subscription by switching to the Free plan. If you have a monthly subscription, the subscription will be terminated at the end of the current month. If you have an annual subscription, the subscription will end at the end of the subscribed period.

How do the response credits work?

Each generated "3 responses batch" takes 1 credit from your account.

How can I streamline my review response process?

SoLike offers a simple 3-step process: Download the Chrome Extension, choose your response, and broadcast the perfect response on any site. It’s the most powerful tool on the market.

How do I change the suggested answer?

After clicking on "Generate 3 Answers", scroll down to see the suggested answers. You can edit the answers before they are automatically copied in the site response field.

How do I delete my account and data ?

You can delete your account at any time. To do so, you just need to make a request directly to the customer service (Chat or email). Once the account is deleted, all personal data will also be deleted.

How can I integrate SoLike into my daily review response routine ?

Depending on the chosen solution, you will either continue connecting to each review site. The suggested responses will appear directly on the site. If you have chosen the agregator model, you will be able to respond to all reviews directly on the site. If you have chosen the Serenity solution, our team will manage your reviews on your behalf.

Does editing a review response consume credit ?

No, editing review response does not consume extra credit.

How can I download the chrome extension SoLike ?

The plugin Chrome can be dowloaded on this page. (https://chrome.google.com/webstore/detail/solike-r%C3%A9ponses-aux-avis/idmbheepbkdljeocinjlenpfmnpalfcb?hl=fr) Once dowloaded you will be directed to a new page where you will get all the steps to start generating review responses powered by AI.

Does the platform use natural language processing?

Yes, natural language processing (NLP) is one of the core technologies SoLike employs, ensuring that responses feel natural and human-like.

Are there any templates used in the response generator?

No, SoLike prioritizes human-like AI responses that are spotless & personalized, making each reply unique and fitting for the review and your company specificities.

Can the platform summarize reviews before generating responses?

While SoLike's primary focus is on generating responses, its NLP capabilities is used to identify the review sentiments.

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