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You will have access to a global vision of your e-reputation.
Thanks to SoLike, you will be able to generate review responses for all review sites.
Reviews are automatically translated from 25 languages. On the other hand, the sentence elements constituting the answers were all translated by native speakers in order to guarantee perfect answers (Languages of the answers: French, English, Spanish, Spanish, German and Italian)
Smart response suggestions can be sent via an API to customer review management solutions that want to save their users time.
Our customers call it the”magic button“because in one click it allows you to generate personalized responses directly on the site from which the review came from.
SoLike's response algorithms have been trained to offer relevant answers in different sectors such as hotels, restaurants, eCommerce, real estate. We have the possibility to create response models specific to a company or another sector.
Prices depend on the number of outlets, the number of sources, and the volume of reviews.
+1000 daily users 👇
4.9/5
On Google My Business
4.9/5
on Chrome Store
5/5
On CapTERRA
Rates vary according to the volume of reviews and the platforms managed. For a personalized quote, you can contact us directly by email or chat.
We respond to reviews from 50 sites such as Google, Trustpilot, TripAdvisor, Facebook, TheFork, Booking ...
🎯1. Analysis of your brand : Together we define the tone of voice and style of your answers. 🎯2. Automatic review management : Our team writes and publishes the responses for you (You are contacted only in case of very negative review). 📊 3. Monitoring and reporting : A monthly e-reputation report is sent.
⏳ Time saving : You can concentrate on your business while we manage your reviews. ✍️ Tailored responses : Our writers use a tone of voice that matches your establishment. ⚡Proactive management : We respond quickly to reviews to improve your customer relations. 📈 Monitoring and analysis : We send you a monthly report that summarizes your online reputation.
To set up the Serenity model, here are the steps: 📞 1. Book a demo : We sent you a dedicated offer. 🔑 2. Setting up access : We will need access to your review sites. 👨 3. Set-up call : Your expert will ask you several questions about your business in order to craft perfect responses.
The Serenity model is a turnkey solution where SoLike's team takes charge of the complete management of your customer reviews. No need to write or validate each response: our team takes care of everything, adapting the responses to your image.
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